What kind of warranty do your products carry?
I need to return my product. Where do I send it?
What if I'm not satisfied with my order or product?
Who pays shipping if I return my order?
How soon will a get a refund, gift certificate or exchange after I return my product?

We stand behind everything we sell. All of our products carry a 30 day guarantee so long as the item remains unused. If any of the merchandise you order appears defective within the first 30 days, please contact Customer Service for a return instructions. Once the product is returned to us, you will receive either an exact replacement, a replacement of equal value, a gift certificate or a complete refund. Please note that we do not accept returns on any merchandise that has been used or worn. This includes lingerie, which should only be "tried on" over clothing.

Before returning a product, contact our Customer Service department for an return authorization number (RMA) and instructions. You must have an RMA number to send a return regardless of the reason.

In the event you received a defective product or the wrong product, we will cover shipping fees. If you are returning a product that you dislike or do not want, you will be responsible for shipping.

Refunds are processed within 72 hours after a return is received (except if received on Fri-Sat). Exchanges are shipped within 24 hours after return is received (except if received on Fri-Sat).